Dealing with other people

This course is for anyone who wants to know how to deal with other people effectively and get the most out of their relationships.

It explores the benefits of dealing with others effectively and considers some of the difficulties people experience when dealing with others.

The course looks at:

• The personal boundaries we have and the impact of diversity.
• Empathy, listening skills and validation.
• Conflict and how to be more assertive.
• Professionals and shared decision making.

This course is made up of 5 sections. The course will take approximately 2 to 3 hours to complete, but this timing will depend on how fast you read and how long you spend on the reflective questions.

You do not need to complete the whole course in one go. If you leave and come back to the course it will remember where you got up to.